Smartclass and video conferencing
Smartclass refers to a modern approach to teaching and learning, where technology plays a pivotal role in enhancing the educational experience. It involves the use of digital tools, interactive whiteboards, and multimedia resources to create engaging and effective learning environments.
Video conferencing is an integral part of Smartclass, allowing teachers and students to connect in real-time, regardless of their physical locations. This technology facilitates virtual classrooms, enabling collaborative learning and discussions through high-quality audio and video streams.
Contact NowIn a Smartclass environment, teachers can utilize various digital resources, such as educational videos, interactive quizzes, and online assessments, to enhance student engagement and understanding. Video conferencing tools enable seamless communication between educators and learners, fostering a collaborative atmosphere where ideas can be shared and explored.
The integration of Smartclass and video conferencing technologies has transformed traditional education, making learning more accessible and flexible. Students can participate in lectures from anywhere, interact with peers, and receive immediate feedback from their instructors. This not only helps in maintaining the continuity of education but also cultivates essential skills for the digital age, such as communication, teamwork, and critical thinking.
Features
Our Performance
On-time notifications
We're excited to announce that APT is one of the companies to have fully integrated the one-time notification feature for Messenger! It opens a lot of potential for new Messenger campaigns and we can't wait to show it to you.
On-site and remote support
Onsite support is a team embedded in the company's organizational structure. On the other hand, remote support is the control of IT tools that are not physically located inside your company.
24/7 service support
24/7 support means we provide to customers can get help and find answers to questions as soon as they come up—24/7 and in real-time.
FAQ's
Our tech support team is available 24/7 to assist you with any issues you may encounter. We offer support via phone, email, and live chat to ensure you can reach us through your preferred method of communication.
Yes, we guarantee the speeds advertised in our plans. Our service level agreement (SLA) outlines the minimum speeds you can expect, and we constantly monitor our network to ensure we meet these standards.
Yes, we have a comprehensive Service Level Agreement (SLA) that outlines our commitments to service quality, availability, and performance. Our SLA includes guarantees on uptime, speed, latency, and response times for support requests.
Our Mean Time to Repair (MTTR) is typically under 4 hours for critical issues. We prioritize rapid resolution of any service-affecting problems to minimize downtime and ensure continuous connectivity for our customers.
Our support team is based in multiple locations around the world to provide 24/7 coverage. We have main support centers in North America, Europe, and Asia, ensuring that you can always reach a knowledgeable support representative regardless of your time zone.
Our pricing is transparent, and the advertised price includes all standard services. However, there may be additional fees for premium support options, equipment rental, or installation in certain areas. We always disclose any potential additional fees upfront before you commit to our service.
Yes, many issues can be resolved remotely by our expert support team. We use advanced diagnostic tools and remote access capabilities to quickly identify and fix a wide range of problems without the need for on-site visits. This allows for faster resolution times and minimizes disruption to your service.